Reflecting Upon and Moving On from
Conflict and Difficult Conversations
Tuesday 11th June 2019, 9.15am – 12.30pm
Aimed at Leaders who attended ‘Coping with Conflict, Difficult Conversations and Leading Challenging Colleagues’
Day 2 of Coping with Conflict, Difficult Conversations and Leading Challenging Colleagues invites delegates to reflect on their practice and experiences since training day one.
Introduction - a quick recap of Day 1
Session 1 – update from participants on how they have moved forward since day 1. Which strategies have they tried and to what effect?
Session 2 – recap of skills required for:-
•leading meetings with groups which include challenging colleagues
•leading challenging conversations
•coping with conflict (self-management and personal resilience)
•the challenges of addressing conflict within your own team
Session 3 – group workshops, each focussing on one of the above depending on participant choice
Session 4 – Action planning for September – this might include re-building positive working relationships within a team following conflict/difficult conversations
Cost: £70 per delegate.
To book please contact Richard Hunter on: