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Appraising the Performance of Support Staff

Aimed at:

Headteachers, other senior staff responsible for appraising support staff's performance. This includes TA Team Leaders and Business, Site and Office Managers who take responsibility for appraisal. This information may also be useful for school governors.

Duration: Half day

Harmer Consultancy – David James and Stuart Waters


David James has over 30 years’ experience working across Children’s Services at local and national levels. From a teaching background, David was the Head of Educational Personnel Services in the Shropshire LA for twelve years before joining the General Teaching Council in 2000, where he was the Head of Professional Regulation.


Stuart Waters had nearly 30 years’ experience as a Schools’ HR Officer with Shropshire Council up until 2012. CIPD qualified, he provided a highly valued service to LA maintained schools, academies and sixth form colleges in all the key areas of HR management including Head Teacher Induction, Safer Recruitment in Education (Accredited Trainer), Pay Determination and Reviews, Managing Child Protection Allegations, Performance Management, Staff Reductions and Pensions.


With recent emphasis on the appraisal of teaching staff, many schools have extended their appraisal processes to cover support staff as well. But challenges and questions arise: What should the appraisal process entail?  What do meaningful objectives look like? Can the appraisal of performance be supported by use of occupational standards? With no direct link to pay, how can employees’ engagement and recognition of the benefits of the process be assured?


This course is aimed at those who hold specific responsibility for appraising the performance of support staff. It sets the process in context and aims to provide very practical help in conducting successful appraisals with a focus on:

  • The role of appraiser and appraisee

  • How the process links to school improvement priorities

  • The setting of meaningful objectives

  • How review meetings should be conducted and prepared for

  • How concerns over an employee’s performance should be managed

Course attendees will be provided with a model appraisal scheme, including templates, as well as examples of core performance standards and objectives to support the scheme.  


Delegate Price:   £70 including refreshments







20th June 2016




To book places, please contact Jeanette Gillott at St Peter’s Learning Centre on 
01939-232292 or email